one unique touch that made our stay extraordinary was the personalized service with name tags, making us feel truly special during our time at shibu hotel

Outstanding service with comfy room. Delicious meals were beautifully presented. The hotel arranged seamless pick-up for our adventures, and the free coffee added a delightful touch.

The private onsen experience was incredibly romantic, and the expertly prepared Kaiseki dinner exceeded my expectations. The convenient shuttle service made our visits to the monkey park effortless and enjoyable.

This place suits me perfectly, offering free wi-fi, a spa lounge, and 24-hour security. I remember the staff once helped me with a phone charger, which was great. I’m coming back for a business trip!

while the owners were somewhat welcoming, it did not make up for the fact that my room was dreadfully dated and overpiced. also, the meals were ridiculously extra when they should have been included. i almost considered giving a good review, but just couldn’t due to lack of special treatment. a disappointment, indeed.

Delicious dinner and warm hospitality

Our stay at Shibu Hotel was truly memorable. The traditional dinner was a culinary delight, beautifully presented with fresh ingredients. The staff's kindness made us feel at home, and the shuttle service was hassle-free.

While the room was comfortable, it did have a slightly dated feel which was surprising given the premium price. The bathroom layout was peculiar, requiring a bit of adjustment during showers.

Perfect for couples seeking authenticity

Dinner was nice, plate after plate of exquisite food, felt like I was dining at a luxurious resort! The private onsen experience was a highlight, just me and my partner soaking in peace, really romantic and relaxing.

It was a bit pricey, but you know what? I’d say it was worth it.

This place suits me perfectly, with free wi-fi, 24-hour security, and a handy shuttle service. The staff once helped me with a local taxi number, which I remember fondly. I’m coming back for a romantic escape.

Free Wi-Fi was decent, room had air conditioning. Shower temperature was tricky to adjust.

The private outdoor onsen was a highlight, offering a serene escape. The staff provided excellent assistance, including a convenient lift to the monkey park. However, the room could benefit from updates, and dining options felt somewhat limited beyond the main meals and homemade cakes, which were delightful but lacked variety for longer stays. The location, while good for onsen enthusiasts, could be tricky for those exploring the area without a car.

We loved our stay with the family! The private outdoor onsen was a hit, and the winter sports nearby were perfect for bonding with my daughter. The transportation to the Snow Monkey Park was super convenient, making our adventure exploring the area effortless.

In my wife’s opinion, more activities for kids would enhance the experience.

Just an optimal selection for a weekend adventure in Yamanouchi (Nagano) with outstanding value for money. The room was huge, and the beds were incredibly comfortable, which made for a great night’s sleep after a long day of exploring. Consider dining at the traditional Japanese restaurant for a genuine experience.

Our group had a fantastic time exploring the area, hitting the slopes at Shiga Kogen Ski Area and relaxing in the onsens. The room was spacious, and everyone loved the helpful shuttle that took us around town and to the monkey park. Dinner was a highlight, with great food offered every night!

One downside was that we expected some meals to be included, but we learned they weren't. It would have been nice to have a basic breakfast option available.

Staying with my five kids at this family-run gem was wonderful. The on-site onsen was a hit with everyone and the tasty meals in the private dining area left us feeling spoiled and satisfied. Plus, the prompt shuttle service to the Snow Monkey Park made our adventure so easy!

My kids wished there were more activities focused on their age group.